A lifelog of a well-travelled single parent who had a life extension in 2000, blogs indiscriminately about her journey through life fulfilling unfinished business and promises that will soon complete her existence...

::Bandwith Test

Saturday, July 03, 2004

According to e-mail I received from PLDT myDSL, "starting July 1, 2004, myDSL doubles the speed of its internet connections from 256kbps to 512 kbps for the Personal Plan and from 384 kbps to 768 kbps for the Professional Plan," if I will reply on or before July 15. So, I sent them a reply last June 26th and been excited about this faster internet connection speed. But, it's July 3rd now and I haven't notice any improvement with my connection for the last two days so I called PLDT 173 this evening to find out if it's already implemented.

Tech Support told me to go to their site at www.pldtplay.com and select Resources/Bandwith Test, and here's the speed I got:

Bandwith Test

What I know, the standard minimum internet connection speed for DSL/Cable is now at 384 kbps. My concern is this:

PLDT myDSL sent me this: "Please be advised that if you avail of the speed increase, you are locked-in until July 1, 2005 which means that if you terminate within the covered period you will pay the pre-termination fee of PhP3,000.00."

Posted on July 3, 2004 10:27 PM TrackBack


butterfly Let me know you were here, your thoughts are welcome!

Thank you! Chinese Apes.


Posted by: Yellow Monkey on February 28, 2005 07:04 PM

That changes everything...They're smart. But still the law is probably on your side.


Posted by: Afonso on July 4, 2004 05:52 PM

They doubled the internet speed without extra charges, Afonso. However, what's tricky here is the lock-in period.

Here in the Philippines, product warranties vary. Some replace defective products for as long as they are within warranty period but, I have noticed lately in leading shopping malls that we have the option to get product warranty at extra cost and/or warranty is the receipt itself of our purchase. I believe this is against consumer protection but, the authorities concerned are kind of unaware of their duties and responsibilities.


Posted by: Laila* on July 4, 2004 08:31 AM

Laila, I don't know how it is in Philippines, but in Portugal when someone sells a defective product the consumer has the right to cancel the contract. It seems to be the case. The company sold you double internet speed, not the one you're experiencing. More, the clause that states you have to pay that ammount could be illegal. Try to contact a consumer association to know about your rights.


Posted by: Afonso on July 4, 2004 03:52 AM

Please write responsibly. Thank you!









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