Wednesday, June 29, 2005

Half- awake, I asked daughter to enter PIN code to lock IDD access while she's turning on PC this morning. She always received invalid error messages and I decided to request from 171 to reset our old PIN number to default when all of a sudden, our telephone line was dead and so was DSL!

I paused for a moment and jumped out of bed. I yelled while running to the balcony. I was right, I saw a man checking the telephone boxes downstairs. Without thinking, I grabbed my cellphone and went downstairs. I crossed the street and took this photo. To my surprise, daughter followed me and courageously taken a close-up shot of this man in the picture. We found out later that this guy was BayanTel's lineman upon his supervisor's clarification.

After thorough arguments why our telephone went dead, the BayanTel field supervisor asked my permission to open the telephone box which was locked by PLDT lineman yesterday. Voila! He detected our telephone line was active yet my daughter was yelling from the fourth floor that our telephone line remained dead. I stared at the lineman sharply. He stood firmly he didn't touch anything.

Then, the supervisor offered to check our telephone line upstair and found out it was really dead, he went down and inspect the wire connection from the box to the building. I was watching from the balcony when daughter shouted the line was restored. Damn! The stupid lineman caused the problem. The supervisor has to use a ladder to fix the loose connection.

Glad my intuition tells me to go out and check, otherwise, I won't have DSL and telephone today. PLDT often takes 2-3 days to respond to service request... by the way, DSL is running perfectly today!