Line Trouble with myDSL
Tuesday, April 04, 2006
I had been enduring for couple of days now a very poor and intermittent DSL internet connections which affected my daily online activities.
PLDT myDSL lineman came here in the afternoon and checked the brand of DSL modem assigned to my account as their main office had difficulty communicating with my modem each time I complained of poor internet connection. I found out that they didn't updated their records when they replaced the old modem assigned to us.
Anyway, I conducted this Personal test from Bandwidth Speed Test and emailed the result at 4/4/2006 9:08 PM to PLDT MyDSL Customer Care <rbgdsl_helpdesk@pldt.com.ph> :
Speed:
189.9 kilobits per second
Communications 189.9 kilobits per second
Storage 23.2 kilobytes per second
1MB file download 44.2 seconds
Subjective rating Mediocre
Info:
Date & time Tuesday, April 4, 9:06 PM
Test type IDT4 Free
Connection type ADSL
Region Asia
Data size 1024KB
I have noticed that I have also a new IP address but I was wondering, I have three IP addresses instead of one, which Randy provided to me this evening...
Posted on April 4, 2006 11:01 PM TrackBack
Let me know you were here, your thoughts are welcome!Let me see if it is true that they are upgrading their software. I will blog about it when it's done...
Posted by: Laila* on April 5, 2006 11:41 AM
I sure hope they get it fixed soon. I think the reason your IP's are changing is because you are getting shifted to different servers.
It just seems to me if you are such a good customer, they would be taking better care of your account. It does seem that they are trying to take care of it now, and hopefully they will have some success.
Good luck on getting it all straightened out, but then when I get there I don't think we will be spending too much time on the net as we will be busy doing other things, like visiting Sarah and spending time with your kids.
Posted by: Randy on April 5, 2006 11:27 AM
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