Wednesday, August 22, 2007

This is the second day of my Bayantel DSL nightmare.

Yesterday, they admitted having outage of Major International Cable Facilities which started at 9:00 am. At 7:00 pm, I couldn't browse international sites anymore which continued until I logged out at 12 mn.

This morning, my internet connection partially improved until Randy logged out to bed at past 2:00 pm. I had an afternoon nap then and woke up at 6:00 pm. To my surprise, our modem didn't have DSL and Internet status on, except Power and Router, which means our DSL access is totally dead.

As expected, their hotline 4112000 was busy and my call get through only at past 7:00 pm. I reported the matter but the ticket 313303 from yesterday's complaint is still active and they cannot make a new ticket report until the other complaint of slow connection is resolved. My goodness, so how the records will show that I didn't have DSL? Tech Support promised that a field technician will check our DSL line by tomorrow.

Randy and I chatted briefly on Skype via BL@ST prepaid dialup internet access, but were unable to pray the rosary. It's kind of annoying experience knowing I paid Php 3,360 (US$78.00) monthly for a Business Net Basic DSL plan to ensure guaranteed uninterrupted DSL service. I feel cheated when my friends online have a faster connections than mine and they are Globe subscribers paying less than 1k a month.

Lack of competition in the internet industry made local internet providers get away with their lousy services. PLDT owed me some rebates for the DSL and phoneline, I pray that NTC will do their jobs in monitoring the quality service of top ISPs.

Anyway, enough of that DSL thingy, today is my brother's 36th birthday, HAPPY BIRTHDAY, EGAY!!!