Wednesday, June 24, 2009

Randy and I woke up early so we can go to the bank at 9 AM.

Unfortunately, we couldn't leave until Bayan DSL contractors showed up. At noon, some linemen from ADTEL came and yet, they annoyed me to the max! They said, the service order to transfer our phone line and DSL were wrong. They said someone else, not them, should fix our line.

Still annoyed, I called Bayan Hotline 4112000 and Anne answered my queries. I also talked with Vince Dimaculangan, Anne's supervisor, and informed them about the ADTEL boys who came over our place. After an hour, Lumen Cruz (Tel. No. 4498046), a Bayan Account Manager called up and tried to know my DSL concern. I told her more than 26 hours now we do not have internet.

Then, Raffy aka Rafael F. Chavez, another ADTEL guy came over at 3 PM. He checked both DSL and phone line and left. I wanted to call Bayan Hotline again but I found out our phone line has no dial tone. I sent SMS to Bayan 09178932189 to inform them we have dead DSL and phone line.

In between these BAYANTEL drama, Randy and I were watching the continuation of Season 1 of CSI. Oh! Well... funny how both of us forgot those episodes we watched in 2007.

At 4:45 PM, Raffy came back and bundled our phone line and DSL by using a splitter. At 4:47 PM, BAYAN phone line is working but DSL internet worked for 30 minutes and DSL went dead again. We didn't have internet access again for 45 minutes. After I called Tech Support, Randy and I gave up the internet, moved away from PC and laptop, then watched TV.

Although I don't know whether I should pay the current telephone bill covering 6/13/09 to 7/12/09, I'd like to thank Chris for helping us bundled our phone line and DSL so I have to pay only one monthly bill. I subscribed to BAYAN DSL Plan 2699 on August 02, 2006 but upgraded to Net Basic Plan 1024 on September 11, 2006 in less than a month due to crappy dynamic internet service. Net Basic Plan is bundled with a single phone line but I didn't get the free phone (for two years) for some unknown reason until I applied for a single telephone line on June 05, 2007, after 9 months of waiting to have a bundled phone line from Bayantel.

Today is a very stressful day. Glad Randy is here with us in Manila. 28 hours of no internet access will be too much for me and Randy to be apart that long...